Thursday, February 12, 2009

Keyance Product

The products Keyence offer ranges from:
  • Sensors
  • PLC
  • Barcode Reader
  • Counter
  • Measurement System
  • DIgital Microscope
  • Laser Marker
  • Vision System
  • Ionizer
  • optical Micrometers
  • Displacement Sensors
Apart from all the remarkable products, Keyence offer excellent service to all customers. The sales person are trained to handle technical issues on every products Keyence got to offer. As they are providing direct sales, clients get a faster feedback from sales person if there is any enquiry. Unlike trading companies, you will not have to wait for days to get a response or solution. The sales person are all expert in their products and able to provide the fastest solution to youor automation problems expecially in sensors, PLC, Vision system and etc.

A lot of factories refuse to use keyence part due to the slightly higher price compared to other brands. However, most people don't really understand the advantage of paying the small extra amount. What you will get in return is hassle free after purchase. Keyence handles the warranty, technical and support issue a lot faster compared to other brands. This is especially important for automation as the down time of your machine is the amount of money that you lose. Having keyence sales person support during the down time is priceless as they speed up the recovery process by going extra miles where not many sales person of other companies will do.

Keyence provide trial unit on most of the products they promote. If you are not sure whether the product is suitable for your machine, Keyence will provide you a sample unit on trial basis, where you can use the product for evaluation purpose. This is actually very beneficial as you will be saving a lot of cost as you will not have to purchase the wrong parts which are not refundable in most cases. Keyence offers the trial unit on a good faith basis where customers are required to handle the sensor with care. If the product is useful most customers will proceed to purchase the parts with satisfaction.

Other than these, keyence also provide a very efficient delivery service. The one day delivery service will be applied to all ready stock parts. If they run out of stock, special delivery service from Japan will be made to cater clients' needs.

Apart from that, there's a lot of products which are designed base on the application. Every sales person in Keyence will actually master the products and identify how can the products benefit their clients. Most of the time you will see an impressive demo by keyence sales person. That is why my all time favourite supplier for automation part is... Keyence.

No comments:

Post a Comment